Returns & Refunds 🎀
We want you to be happy with your Sora Beauty purchase. ♡
If you have an issue with your order, please contact us at info@sorabeautystore.co.za as soon as possible after receiving your order.
Please include your order number and a description of the issue so we can assist you.
Returns and refunds may be subject to eligibility requirements depending on the product and its condition.
For hygiene and safety reasons, certain beauty and personal-care products may not be eligible for return once opened or used.
We’ll review your request and let you know what options are available.
Thank you for understanding and for shopping with Sora Beauty! 💗